Faqs
Frequently Asked Questions
Yes, absolutely. At Perfume Hub, we guarantee the authenticity of every product we sell. We source our perfumes directly from renowned brands and authorized distributors, ensuring that you receive only genuine products.
Currently, we focus on serving customers within India. We provide fast and reliable nationwide shipping to ensure that your favorite fragrances reach you promptly and in perfect condition.
Our website features detailed descriptions of each perfume, including notes, fragrance families, and customer reviews. Additionally, you can reach out to our customer service team for personalized recommendations based on your preferences or the recipient’s taste.
While we don’t offer samples or testers at the moment, we provide comprehensive descriptions and reviews to help you make informed purchasing decisions. We also offer a hassle-free return policy in case you’re not completely satisfied with your purchase.
We accept various payment methods, including credit/debit cards, net banking, and mobile wallets, to ensure a convenient and secure shopping experience for our customers.
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery on our website or through our shipping partner’s platform.
In the rare event that your perfume arrives damaged or defective, please contact our customer service team immediately. We will arrange for a replacement or refund as per our return policy.
We process orders quickly to ensure prompt delivery, but if you need to cancel or modify your order, please contact us as soon as possible. We’ll do our best to accommodate your request, depending on the order status.
Yes, we occasionally run special promotions and discounts on select perfumes. Be sure to follow us on social media to stay updated on the latest offers and deals.
While our perfumes are formulated with high-quality ingredients, individual sensitivities may vary. We recommend conducting a patch test or consulting a dermatologist if you have concerns about sensitivity.
